For: New artists (NA) and label managers (LM) creating a Collabhouse account for the first time You'll need: An email address you can check right now, and a password at least 8 characters long Time: 2–3 minutes
This walks you through creating an account, confirming your email, and what to do if you forget your password later.
Quick answer
Go to the signup page, enter your first name, last name, email, and a password, tick the terms checkbox, and click Create account. We email you a verification link — click it to activate your account and continue to onboarding.
Step-by-step
Open the signup page and fill in First name, Last name, Email, Password, and Confirm password.
Tick the box agreeing to the Terms of Use and Privacy Policy. The Create account button stays disabled until you do.
Click Create account. You'll see a "Check your email" screen with the address we just sent the verification link to.
Open your inbox and click the verification link. If you don't see it within a minute, check your spam folder.
The link opens Collabhouse and signs you in automatically. You're taken straight to onboarding — see article 1.2.
If you forget your password
On the login page, click Forgot password.
Enter the email you signed up with and click Send reset instructions.
Open the email we send and click the reset link.
Enter a new password twice and click Update password. You're signed in and redirected to Home (or onboarding, if you haven't finished it yet).
Why it works this way
We require email verification so nobody can sign up using your address by mistake, and so we can reach you about your music, payouts, and account security. The verification link also confirms the address is real before we start sending royalty statements or release updates to it.
Common problems
"This email is already registered" — click Log in instead on the same screen, or use Forgot password if you don't remember your password.
Verification email never arrived — check spam first. Still nothing after 5 minutes? Use the same email to sign up again; we'll resend.
"Please wait X seconds" on password reset — we throttle reset requests to protect your account. Wait out the countdown, then try once.
"Beta Access Required" — we're rolling out in waves. The email you used isn't on the current wave's list. [TODO: confirm with product the user-facing recovery path — is there a waitlist URL to point them to?]
Password is rejected as too weak — passwords need to meet our minimum strength rules; the form shows which requirement is failing as you type.