For: New visitors (NA) and returning artists (RA) who arrived through a partner's link, code, or offer You'll need: An email address; nothing else to start Time: 2 minutes to claim; 5–10 minutes if you continue to full signup
Quick answer
You're on a partner page because someone (the partner, a creator, an ad) sent you a link with a member deal attached. Enter your email in the form on the page, then your first and last name on the next step. We email you an exclusive code and instructions to finish signing up. Use the code when choosing your plan to unlock the partner offer.
Step-by-step
Read the offer on the page. The Exclusive partner deal box shows what you get (e.g. a discount on your plan, free months, bundled credit with the partner's product).
Enter your email in the Claim your offer field and click the button.
On the next step, add your first and last name and submit.
Check your inbox — including spam — for an email from us with your exclusive code and a signup link.
Click the signup link, create your Collabhouse account, and enter the code when choosing your subscription plan.
The deal is applied to your account automatically. You can verify it on the Subscription page in your settings.
If the partner also offers a discount on their product (a plugin, a course, studio time), the same email explains how to claim that side of the deal on the partner's site.
Why it works this way
A partner landing page is a single front door for one specific offer. We use a code-based flow so that the deal travels with you: even if you close the tab, the email keeps your code, and you can come back any time before the offer expires. The two-step form (email first, then name) lets us send the code before you've finished signing up — that way you have your code in hand when you choose your plan.
Partner offers are separate from the standard signup. If you've already signed up without a partner code, you can't add one retroactively to an existing subscription. Contact support if you think you qualified for a deal you missed.
Common problems
Didn't receive the email with my code — check spam. If it's still missing, try submitting again with the same email; we'll resend.
Code says invalid or expired — partner offers run for a limited time. If yours has expired, contact support to see if there's a current alternative.
I already have a Collabhouse account — partner offers are aimed at new signups. Existing accounts usually can't combine them with current subscriptions.
The partner says they don't recognise me — make sure you signed up on the partner's site with the same email you used on the landing page.